Refund policy

Littlebirdie’s Return Policy

If your littlebirdiecrafts.com purchase does not meet your satisfaction, you may return it within 30 days of purchase (Day of Delivery). To return an item (excluding sample products), the item must be new, unused and in its original packaging. If you want to return an item follow steps below:

1. Email our customer care littlebirdiecrafts@agave.market
2. Our agent will prepare and provide return shipping label via email.
3. Print the return label and adhere it to your package.

 

The appropriate tax amount by item will be included with your refund. Original shipping and handling fees (if applicable) may be deducted from the value of your refund unless the return is a result of our error. Refunds will be issued in the same form as payment originally used for purchase.

 

At this time we do not offer exchanges. If you would like to exchange a product, please return it using our returns process and then place a new order.